RETURNS POLICY

MADE-TO-ORDER: WE DO NOT OFFER RETURNS FOR A REFUND ON OUR MADE-TO-ORDER PRODUCTS. ALL ASHA STOCKHOLM MADE-TO-ORDER PURCHASES ARE FINAL SALE.

READY-TO-BUY: IF YOUR PRODUCT IS A READY-TO-BUY ITEM WITH NO CUSTOMIZATION, YOU HAVE THE RIGHT TO RETURN YOUR ORDER WITHIN 14 DAYS FROM RECEIVING IT. WE WILL ONLY ISSUE A REFUND IF THE ITEM HAS AN UNBROKEN SEAL.

IF THE SIZE OF YOUR JEWELRY DOES NOT FIT, PLEASE CONTACT US VIA EMAIL OR PHONE FOR A SIZE ADJUSTMENT. WE OFFER ONE COMPLIMENTARY RESIZE WITHIN THE FIRST YEAR OF PURCHASE. 

IF YOU SHOULD SOMEHOW BE DISCONTENT WITH YOUR PRODUCT QUALITY, PLEASE EMAIL US AT INFO@ASHASTOCKHOLM.COM WITHIN SEVEN (7) DAYS FROM THE DAY YOU RECEIVE THE ORDER.

DAMAGES AND ISSUES

PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY IF THE ITEM HAS BEEN DAMAGED DURING TRANSPORT OR IF YOU HAVE RECEIVED THE WRONG ITEM, SO THAT WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT.

UNCLAIMED PACKAGES

IF A PACKAGE HAS NOT BEEN CLAIMED WITHIN 14 DAYS, ASHA STOCKHOLM RESERVES THE RIGHT TO RECEIVE THE ORDER IN RETURN WITHOUT REFUNDING. WE CAN OF COURSE SHIP THE PACKAGE AGAIN TO YOU FOR AN ADDITIONAL SHIPPING COST.

OUR CONTACT INFORMATION IS POSTED BELOW:
ASHA STOCKHOLM AB
EMAIL: INFO@ASHASTOCKHOLM.COM
ORG-NR: 559564-4435